Frequent Questions
Contact us for more information.
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What kind of pets do you allow? Do you permit exotic pets?No aggressive pets. Pit Bulls, Rottweilers, Bull Dogs, German Shepherds, American Bully, Bull Mastiff, Presa-Canario, Stafford Terrier, Dogo Argentino, Doberman Pinscher are not permitted. *Breed, size and weight limitations and fee and deposit requirements do not apply to assistance animals. We comply with all applicable fair housing laws. We will consider any request for reasonable accommodations.
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How many pets may I have?2
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Are there any deposits, special fees, or monthly charges to have a pet?$20.00 monthly pet rent, $150.00 Nonrefundable pet fee, and $150.00 pet deposit.
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What must I bring with me to tour an apartment?Valid ID
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What are your fees and monthly charges?Application fee $50.00 Admin Fee $150.00
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What are the income and credit qualifications?2˝ to 3 times the rent.
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What is acceptable “proof of income” to sign a lease?Valid check stubs, verification with job, bank statements.
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What happens if I qualify for an apartment, but my roommate does not?When applied together denied together. The one that is denied will not be permitted to occupy the property but if the other individual would like to lease they would need to qualify on their own.
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Is my security deposit totally refundable?If the apartment is left in good condition with policy.
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If I get a job transfer, can I break the lease?You can with penalty fee, a 60 days’ notice, and reletting is due.
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Can I change to a month-to-month lease plan after my first year?Yes, with a monthly fee of $300.00.
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What utilities are included in my lease?Residents are responsible for paying for water/sewer, pest control and trash.
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How long is the term of the lease?Our lease terms are 6 - 14 months.
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Do you accept leases for short terms?Yes.
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Am I required to have renters insurance?Yes.
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Do you offer furnished apartments?No.
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Do you offer corporate apartments?No.
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If something needs to be repaired in my apartment, how do I report it?Residents may contact the office during business hours. If you have an emergency please call the office number and an after hours answering service will notify the proper on-call person.
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When is my rent payment due?On the 1st- there is a grace period to the 3rd to avoid late fees.
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What day of the month am I liable for a late charge?On the 4th of the month.
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Will you accept electronic payments from my bank?Yes.
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Is there a place where I can pay my rent after office hours?Yes, on-line with Paylease.com or under the PAY RENT section of the property website.
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There is a person who might be staying with me for a while, is that permitted by the lease?If someone stays longer than 3 days, they need to notify the office.
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Do you have reserved parking?The property has open parking.
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I have a motorcycle, where can I park it?In a normal parking spot.
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My children live with me in the summer; do I need to notify your office when they arrive?Anyone staying longer than 3 days must notify the office.
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Can I install my satellite dish at my apartment?You must pay a fee of $300, carry insurance of $100,000 and follow all the guidelines outlined in the Satellite Addendum.
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Do you have cable services?Comcast.
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Does the property have a fitness center?No
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Does the property have a swimming pool?Yes
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Does the property offer on-site recycling?No
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Are gas grills permitted at your property?The property complies with all city ordinances and grills must be utilized 10 feet from the building.
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Is there any additional storage space available at your property?No
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Are residents permitted to paint their apartment?As long as they put the apartment back in the same condition in which they rented it.
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Will you accept my delivery packages for me?We do not sign for packages.
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Do you have a list of Preferred Employers?Tomball Hospital, BJ Services and TISD employees. There is no deposit as long as they qualify.
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Where do I register to Vote?Local Precinct
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How is your property different from the competition?1) Quality of Unit/Upgrades 2) Customer Service 3) Price/Location